Student Support Services at the University of Reading

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Moving to the UK for study is exciting, but it can feel lonely at times. Student support services at the University of Reading are there to help you with study, health, visas and careers. 

This guide shows what each service does and how to reach it. 

For a broader overview of university support, including academic help, financial advice, accommodation and international student guidance, read our guide to University of Reading Student Services: Support and Help.

What Academic Support Can I Get at Reading?

University of Reading academic support starts with the Study Advice team. They help you build better study habits alongside your tutor’s guidance.

What it offers: Study guides and video tutorials you can use 24/7. These cover topics like essay planning and academic writing.

Who it helps: Any student who feels unsure about essays, exams or time management.

How to access it: Visit the team on the ground floor of the Library or email studyadvice@reading.ac.uk.

Example: You get your first essay feedback and do not understand the comments. Study Advice can show you how to improve.

Your Academic Tutor and Support Centre are also useful. Support Centres are your first point of contact for course questions, and you can contact them through the Ask a Question service.

Is There English Language Help for International Students?

Yes. The Academic English Programme is run by the Global Academy. It offers free academic support to international students at all levels, from foundation to postgraduate.

Where Can I Get Wellbeing and Mental Health Support?

Student wellbeing services Reading offers several routes, so you can choose what feels right.

• Counselling and Wellbeing: Professional counselling and mental health support, free for all students.

• Student Welfare Team: Help with personal difficulties that affect your studies. They offer flexible, pre-booked appointments.

• 24/7 Student Support Line: Free and confidential. Call 0800 023 2466 or use the Wisdom app.

Example: You feel stressed at midnight before a deadline. The 24-hour line is open when offices are closed.

Tip: The online Student Wellness Check helps you work out which support fits your situation.

What Support Is Available for Disability and Neurodiversity?

Disability support University of Reading comes from the Disability Advisory Service (DAS). It gives advice to students with a disability, mental health condition or specific learning difficulty (SpLD).

What it offers: Advice, guidance and support arrangements based on your needs. DAS can also discuss adjustments for placements.

Who it helps: Students with conditions such as dyslexia, or with long term health or mental health needs.

How to access it: You need to register with DAS first. Email disability@reading.ac.uk or call 0118 378 4202.

Good to know: Register as early as you can, ideally once you accept your place. Applicants can also contact the service.

Not sure which scholarship fits you? 

Get a Free Consultation with our UK Education Experts.

How Does Reading Help International Students?

International student support Reading is led by the International Student Advisory Team (ISAT). The team supports international students at the university.

What it offers: Advice on immigration and visa matters, plus general guidance on student life in the UK.

Who it helps: Students who need help with visa rules or Home Office compliance. The support you receive depends on your own situation.

How to access it:

• General questions: Int.Adv@reading.ac.uk or +44 (0)118 378 8038

• Immigration questions: immigration@reading.ac.uk

Example: You are unsure about a visa condition after you arrive. Contact ISAT before you act on guesses from friends.

You can also visit the Student Services Reception in the Carrington Building. It also handles registration for drop-in sessions with ISAT, Student Welfare and the Student Financial Support Team.

How Can Reading Help With Careers and Jobs?

The Careers Service helps you build skills, gain experience and plan your future. It offers workshops, events and one-to-one appointments. You can get help with part-time jobs, placements and graduate roles.

Who it helps: Students at every stage, not just final years.

How to access it: Visit reading.ac.uk/careers or call 0118 378 8359. Henley Business School students have their own Henley Careers team.

Campus Jobs lists paid part-time work at the university, including one-off jobs and regular shifts.

Example: You want a part-time job in the first year. Check Campus Jobs and book a CV appointment with Careers.

How Do I Find the Right Support Service?

Not sure where to start? Use this simple guide.

1. Ask a question online through the student portal. The team directs you to the right place.

2. Visit Student Services Reception in the Carrington Building. Weekdays, 10:00 to 16:00. Phone 0118 378 5555 or email studenthelp@reading.ac.uk.

3. Speak to your Academic Tutor for study or course worries.

4. Call the 24/7 line if you need help outside office hours.

Times Higher Education: A well known education publication with student guides and university news. It is a helpful place to read more about university life in the UK.Visit Times Higher Education

Quick Summary Table

Support for Bangladeshi Students via SGE

Shabuj Global Education (SGE), your trusted partner for studying in the UK, helps students at every step of their Reading journey.

• Expert Guidance: Choose the right course for your goals and entry requirements.

• Application Made Easy: From document checks to personal statement review, we help your application stand out.

• Visa and Pre-Departure Help: Get step-by-step support for your UK student visa and prepare for departure with confidence.

• Ongoing Support: Even after enrolment, SGE keeps guiding you toward academic and career success.

Bangladeshi students get a smooth, safe and fully guided admission process.

Support Starts Here

You do not have to face university alone. Reading offers help for your studies, health, visa questions and career plans. Start early and ask when you need it.

Ready to start your UK journey? Fill out our form and let’s begin your application.