These Terms & Conditions ("Terms") govern your access to and use of the website and educational consultancy services provided by Shabuj Global Education Ltd ("we," "our," or "us"). By accessing our website, booking a consultation, or engaging our services, you agree to be legally bound by these Terms.
1. Permitted Use of Website
You agree to use this website solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit any other user. Prohibited actions include:
- Transmitting fraudulent, defamatory, or misleading information.
- Attempting unauthorized access to our servers, user accounts, or connected databases.
- Using automated bots, scrapers, or scripts without written authorization.
- Submitting falsified academic qualifications or fraudulent identity credentials.
2. Services and Admission Disclaimers
Shabuj Global Education provides educational consultancy, university placement advice, and visa administrative guidance. We cannot make or guarantee admission offers. Only the admissions authority of the respective university decides whether to offer you a place. Furthermore, we do not guarantee visa approvals. Final decisions on visa issuance rest solely with UK Visas and Immigration (UKVI) or the relevant foreign immigration authority. Our role is strictly limited to assisting with preparation, guidance, and document verification.
3. Paying Fees & Transparent Pricing
Our educational counselling and university application support are 100% free for students. You pay your tuition fees directly to the university, and your visa application fees directly to the UK government or official visa agency. We do not collect tuition or visa fees from you, and we never ask you to send money to a personal or private bank account. If any optional third-party service incurs an official fee, we will notify you of the exact cost in advance before you agree.
4. Student Obligations & Document Authenticity
You certify that all academic transcripts, certificates, identification documents, and financial records submitted to Shabuj Global Education are genuine, accurate, and complete. Submitting fraudulent documentation is a serious violation of university and immigration laws. We reserve the right to immediately terminate services and notify relevant educational institutions if forged documents are detected.
5. Intellectual Property Rights
All website content, design layouts, branding, graphics, logos, text, and downloadable resources are the exclusive intellectual property of Shabuj Global Education Ltd or our licensors, protected by UK and international copyright laws. Reproduction, redistribution, or modification without written permission is strictly prohibited.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Shabuj Global Education Ltd and its directors, employees, or partners shall not be liable for any indirect, consequential, or economic loss arising from university admissions rejections, visa refusals, changes in immigration policies, or delays attributable to third parties or official bodies.
7. Partner and Sub-Agent Standards
All channel partners, sub-agents, and institutional representatives collaborating with Shabuj Global Education must strictly adhere to our Compliance Code of Conduct: no guarantees or promises of admission, no collection of tuition or visa fees, provision of honest and clear advice, and strict compliance with our complaints procedure.
8. Complaints and Dispute Resolution
We are dedicated to providing excellent student support. If you are dissatisfied with any aspect of our service, you are entitled to utilize our formal Complaints & Feedback Procedure. Please visit /complaints for full details on our three-stage escalation process and response timescales.
9. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments to Terms
We reserve the right to revise these Terms at any time. Any changes will be posted directly to this page with an updated "Last Updated" date. Continued use of our website or services signifies acceptance of the amended Terms.
